The NDIS can be very tricky to navigate. There are lots of different acronyms and terms used by NDIS and service providers making understanding the NDIS challenging. Here at Total Rehab Solutions, we have tried to help you with some of the most common.

NDIS– National Disability Insurance Scheme

NDIA– National Disability Insurance Agency

LAC– Local Area Coordinator

SC– Support Coordinator

AT– Assistive technology

SIL– Supported independent living

SDA– Specialist disability accommodation

Home Modifications (HM) – Home modifications are changes to the structure, layout, or fittings of a participant’s home so they can remain at home.

CMM– Complex home modifications: home modifications >$30,000

ECEI– Early Childhood Early Intervention- are appointed by the NDIA to assist families to understand the potential role of the NDIS and to guide them to other appropriate supports.

Service Agreements– A service agreement is a written agreement between you and your service provider that makes it clear what both parties have agreed to. It will typically outline what treatments will be performed and the costing, including travel and report costs

Funding Structures:

  1. Self-managed. Self-managing means the client will pay directly for the services provided, later seeking reimbursement from the NDIA. Being self-managed allows the patient to choose any provider, whether they are registered with the NDIS or not.
  2. Agency-managed [NDIA]. When the NDIA manages the patient’s plan, the NDIS will directly pay our company directly through an online portal. Clients must choose registered NDIS providers if the NDIA manages your plan.
  3. Plan Management. In this situation, the NDIS will pay the participants Plan Manager, who will directly pay for all supports the client has asked them to manage. Plan managers are typically financial planners/accountants and are considered a third party debtor.

There are three types of support budgets that may be funded in your NDIS plan:

1. Core Supports Budget: assistance with daily living, consumables, transport,  and community participation. i.e. household cleaning or maintenance, low cost
assistive technology, support workers, taxi.

2. Capacity building: To build your independence and skills to help you reach your long term goals. I.e. support coordinator, home arrangements, recreational activities, training for employment or skills, exercise & diet (PT, EP, Dietician).

3. Capital support budget: include higher cost assistive technology, equipment, home modifications, vehicle modifications, and specialist disability
accommodation (SDA).

If you are wanting to someone to help navigate you through your NDIS plan, contact our team today!


Written by Physiotherapist Jacob Payne

Jacob graduated from Griffith University in 2016 with a Masters of Physiotherapy following a Bachelors’s Degree in Exercise and Sports Science in 2014.

He has spent the majority of his career working in private practice and sports physiotherapy, developing particular interests in musculoskeletal, post-operative and neurological rehabilitation. Jacob is highly motivated to help each patient reach their desired goals.