At Sports and Spinal we’re patient-focused. Our mission has always been to keep our communities moving regardless of your location, ability, or condition.  We continue to review and update our procedures over time to ensure we are providing you with a safe place to continue your health journey. Therefore to respond to changes in the industry, we have introduced Telehealth and online classes so that we can stand by for all of your health needs.

What is Telehealth?

Telehealth is an online video consultation service between you and your clinician through Physitrack. Telehealth is available for all of our service offerings including Physiotherapy, Exercise Physiology, Dietitian, Podiatry, Occupational Therapy, and Psychology. Telehealth is used to overcome barriers caused by the distance between patient and provider, access to transportation along with people who are unable to access health services. Telehealth closes the gap by providing live video consultations wherever they are, whenever they need it.

The benefits of Telehealth are obvious for practitioners and clients:

  • Secure and live consultations one on one consultations
  • Live exercise demonstrations
  • Instant messaging – an ability for patients to contact the physio 24/7 to troubleshoot/ask questions
  • Professional and personalised exercise program development that can be accessed on any device

Is Telehealth just as effective as clinical practice?

In today’s healthcare world, convenience is key. Telehealth offers patients on-demand care with our online consultations continuing to deliver the same outstanding level of care as our in-clinic services.

According to a recent study (1),  43 patients were recruited with either shoulder, knee, or low back pain, and assessed both in person and through telehealth. It was found that there was a high level (83%) of agreement in clinical decisions between the two mediums.

Sports & Spinal is a place for you to be welcomed, strengthened, and supported to achieve your health goals. You can book online for your appointment by selecting ‘TELEHEALTH’, or read our telehealth page to learn more about how Telehealth can help you.


  1. Cottrell, M. A., O’Leary, S. P., Swete-Kelly, P., Elwell, B., Hess, S., Litchfield, M. A., … & Russell, T. G. (2018). Agreement between telehealth and in-person assessment of patients with chronic musculoskeletal conditions presenting to an advanced-practice physiotherapy screening clinic. Musculoskeletal Science and Practice38, 99-105.